Privacy Policy

This policy explains what information FOL collects through the Distributor Portal (the "Portal"), a business-to-business ordering system for our wholesale customers, and how we use it.

1. What we collect

• Business and contact info you provide when applying: company name, address, phone, email
• For California accounts: seller's permit number and a copy of the permit document (photo or PDF)
• Order history, quantities, and amounts
• Account credentials (your password is stored as a one-way hash, not in plain text)
• Basic technical data (like IP address and browser type) collected automatically for security and to keep the Portal working correctly

2. How we use it

We use this information to review and manage your account, calculate your pricing tier, process and ship orders, send order and account notifications, and comply with California resale-certificate recordkeeping requirements. We don't sell your information, and we don't use it for advertising.

3. Who we share it with

We share information only with service providers who help us run the Portal — our hosting/database provider, our transactional email provider (for order and account emails), and an error-monitoring tool that helps us catch and fix bugs. These providers only access what they need to provide their service and aren't permitted to use it for their own purposes. We don't share your information with anyone else except when required by law.

4. Seller's permit documents

Copies of seller's permits are stored securely and are only accessible to authorized staff who review account applications — they are never made public or visible to other customers.

5. Cookies

The Portal uses a single cookie to keep you signed in. We don't use advertising or third-party tracking cookies.

6. Data retention

We keep account and order records for as long as your account is active and for a reasonable period after, including as needed to meet tax and business recordkeeping requirements.

7. Your choices

You can review and update your account details from the Account page at any time, or contact us to request a copy of your data, ask us to correct it, or close your account.

8. Contact

FOL
10168 Olney St
El Monte, CA 91731
(626) 522-5224
support@folwholesale.com